Each wellness centre has its own peculiarities and rules which are important to know in order to have a total relaxing experience.

Please read the information below.If you have any doubts we are always available and happy to help you.

 

Our spa is open every day from 10.00 to 8.00 p.m.

We ask our guests to access the centre with slippers and bathrobes that you will find in the room.

In respect of the different cultures of our international guests, we also ask to wear swimsuits in both the pools and in the wet areas.

Our PLEIN AIR spa is a realm of silence and relax: for this reason we suggest you to leave your phone in the room and appreciate the silence, abandoning yourself to the simple and sweet sound of water.

This is also the reason why the entrance to the entire wellness centre, from the Beauty farm to the indoor pool, is reserved for adults: for children we provide the outdoor pool.

We also advise you to not bring any valuable personal items with you: in your room you will find a very comfortable safe for free.

Book a treatment in our beauty farm and you will not be disappointed: in order to start your treatment on time, please be at the Spa Reception 10 minutes early to fill out our medical questionnaire.


Please inform our hotel staff at booking stage in case of any allergies or any health problems which might have an impact on the regular process of the treatment. For treatments which include food preparation, we kindly ask you to communicate in advance, or at the time of booking any allergies or intolerances.

In respect of the work and commitment that we all put into our work we advise that appointments not cancelled with a 24-hour period will be charged at 50%.

In respect of other guests, in case you are late for the scheduled appointment, the treatment could be modified and last shorter.


All professional products used during the treatment can be purchased at the Front Office or at the Spa Reception.

 

The accessories are regularly sanitised and sterilized after each treatment to guarantee and keep up hygiene as well as to have a high standard of cleanliness and safety.